Mobicash is a special Service by Grameenphone where subscribers can avail a range of convenient and innovative services such as:
- Mobile Banking services of different partner banks such as
- Dutch Bangla Mobile Banking Service
- ONE Bank “Ok” Mobile Banking Service
- MYCash service of Mercantile Bank Ltd.
- mCash service of Islami Bank Bangladesh Ltd.
- UCash service of United Commercial Bank
- Very soon IFIC bank’s Mobile Banking service will also be available from MobiCash
- Customer registration or partner bank’s mobile banking account opening
- Cash-in (deposit cash into your mobile banking account) of any of the above partner bank
- Cash-out (withdraw cash from your mobile banking account) of any of the above partner bank
- BillPay service for utility bill payment such as Electricity, Gas and WASA (applicable in approved locations)
- Flexiload
- Nirvoy life insurance registration
BillPay: Pay Tour bills Easily
Electricity: DPDC, DESCO and PDB(Larger Chittagong, Sylhet, Rajshahi and Bogra region)
Gas : TITAS, Bakhrabad, Karnafuly and Jalalabad
Water : Chittagong WASA
Bill payment procedure in authorized MobiCash outlets:
- Please register for BillPay
- Visit any authorized MobiCash outlet with main utility bill copy and necessary amount of money and pay your bill
- You may also register your mobile number to pay the bill directly from your GP mobile phone connection using your MobiCash account
- Service charges (applicable for paying through GP mobile phone connection or from MobiCash outlet):
Bill amount Service Charge Bill amount Service Charge Up to BDT 400 BDT 5 BDT 1501 to BDT 5000 BDT 15 BDT 401 to BDT 1500 BDT 10 Above BDT 5000 BDT 25
VAT is included in the above charges. - For any BillPay related help, please call 1200 call center (charge application)
Essential Requirements for Mobile Banking Account Registration:
For opening a new mobile banking account (registration), a customer with a mobile phone connection from any mobile operator in Bangladesh needs to meet the following requirements and bring the following papers to any MobiCash outlet:
- Passport size photograph
- Main copy of applicable photo ID (National ID/Voter ID/Passport/Driving license/Certificate from Union Parishad Chairman or Ward Commissioner with photo attached and attested by proper authority
- 1 photocopy of photo ID
- Minimum amount of money to open a mobile banking account (Minimum BDT 50 for DBBL and One Bank and 20 taka for mCash), MYCash and UCash doesn’t need any mandatory cash in amount
- Applicant must be at least 18 years old of age and have his/her mobile phone with active mobile connection present at the time of registration
* Requirements may change from time to time subject to regulatory guidelines and partner bank requirements.
Customer Fee for different Banks Partner:
| Partner Bank | Cash-In | Cash-out | P2P |
|---|---|---|---|
| Dutch Bangla Bank Limited | 1 % of Cash-In amount or BDT 5 whichever is higher | 1 % of Cash-Out amount or BDT 5 whichever is higher | BDT 10 |
| One Bank Limited | 1 % of Cash-In amount or BDT 5 whichever is higher | 1 % of Cash-Out amount or BDT 5 whichever is higher | BDT 5 |
| MYCash | Free | 1.85 % of Cash-out amount or BDT 5 whichever is higher | BDT 5 |
| mCash | Free | 1.80 % of Cash-out amount or BDT 5 whichever is higher | BDT 4 |
| Ucash | Free | 1.85 % of Cash-out amount or BDT 5 whichever is higher | BDT 5 |
| IFIC | 0.8% of transaction amount | 0.8% of transaction amount | BDT 3 |
Customer Transaction Limit:
| Description | Customer | |
|---|---|---|
| Daily Maximum | Monthly Maximum | |
| Cash-In Trnx (No.) | 5 | 20 |
| Cash-In Amount (BDT) | BDT 50 – BDT 25,000 | BDT 1,50,000 |
| Cash-Out Trnx (No.) | 3 | 10 |
| Cash-Out Amount | BDT 50 – BDT 25,000 | BDT 1,50,000 |
| Max amount in a single Cash-In Transaction | BDT 25,000 | |
| Max amount in a single Cash-Out Transaction | BDT 25,000 | |
**Respective regulators or Bank can change any time
Support:
- For any assistance regarding mobile baking services, please call the relevant partner bank’s call center number below
- Dutch Bangla Bank: 16216
- One Bank: 16269
- MYCash: 16225
- mCash: 16259
- UCash: 16268
- IFIC: 16255